The Union Grove Water, Sewer and Storm Water Utilities are self-financing enterprises owned by the Village of Union Grove and regulated by the Public Service Commission of Wisconsin, the EPA and the Wisconsin Department of Natural Resources. Day-to-day operation of the utilities are carried out by four utility operators, managed by the Director of Public Works with oversight from the Water, Wastewater, Storm Water and Streets Committee and Village Administrator.

Make a Payment
Utility bill payments are accepted using any of the following methods:

  • Pay online by debit/credit card or e-check (processing fee applies)
  • Sign up for automatic (ACH) payments – click here for more information and to download an ACH form.
  • Mail a check or money order to the Village of Union Grove, 925 15th Ave., Union Grove, WI 53182.
  • In-person at the Union Grove Municipal Center, 925 15th Ave., with cash, check money order or debit/credit card (processing fee applies) during office hours, Monday-Friday, 8 a.m. to 4:30 p.m.
  • Drop-box located near the entrance of the Union Grove Municipal Center (no cash).
  • Pay at Community State Bank (on or before due date only).

Billing Periods
Billing Periods are from the first day of each quarter to the last day of each quarter.  Bills are typically mailed out by January 10, April 10, July 10 and October 10. Payments are due by the 30th or 31st of the billing month. Delinquent bills will be subject to disconnect procedures pursuant to Chapter PSC 185 of the Wisconsin Statutes.

Service Fees
Quarterly service charges are set by the Village of Union Grove (water rates are regulated by the Wisconsin Public Service Commission). A listing of the current utility rates is provided on the back of the utility bill. Please note the utility cannot make rebates for water lost due to leaks on the customer’s premises.

Cross-Connection Control
In accordance with the Village’s “cross connection control program” (Municipal Code Chapter 106 – Division 4) as mandated by the Wisconsin Department of Natural Resources (WI DNR 810.15 Chapter-Comm. 81, 82, 84), the Utility provides periodic inspections for “cross connections” of the water supply. The purpose of the inspection is to identify any connections or potential connections of contaminant sources with the water system in your home. Cross-control inspections are now taking place at the time of water meter replacement. Click here to review important cross-connection information for property owners.

Consumer Confidence Report
The U.S. Environmental Protection Agency (EPA) requires drinking water utilities to provide an annual Consumer Confidence Report to help consumers understand where their drinking water comes from so they can make informed decisions about their health and protection of the environment. We’re pleased to report that our drinking water is safe and meets Federal and State requirements.  You can see the results on our latest reports by clicking here.